Frequently Asked Questions
Everything you need to know about our products and services.
What are your shipping options and delivery times?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-10 business days depending on the destination.
How can I return or exchange an item?
You can return unworn items in their original packaging within 28 days of receipt. Please use the prepaid return label included in your parcel or visit one of our standalone shops for an exchange.
How do I care for my Margaret Howell garments?
To ensure longevity, we recommend following the specific care instructions on the internal label of each garment. Many of our natural fibers require hand washing or professional dry cleaning.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Can I track my order once it has been dispatched?
Yes, once your order is shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.
How can I find my correct size?
Detailed size guides are available on each product page. Our collections often feature relaxed silhouettes, so please refer to the specific measurements provided to find your ideal fit.